Refund

Refund

 

1.If the returning is due to our problems (Such as: Incorrect products, Quality problem of products), we will offer full refund for you.

 

2.If the returning is due to buyer’s problem (Such as: Don’t like/ Don’t need it any longer, Order wrong product/size ), we will remove $20 from your payment as loss of shipping fee, and before you do any return,pls contact our team service Within 30 days after you receive the hair packet.

 

3.Once your return products is received and inspected, we will send you an email or message to notify you that we have received the item. We will also inform you of the approval or rejection of your refund. Once we make agreement, then the refund will be processed, we will deal the refund via the payment we received from paypal, if you do have a register paypal, you will get the refund within 1-2 working days or so,if you are using debit card or visa card payment methods, which would take 7-10 working days, if you want it back quicker, you can contacy your local bank service. If you no longer use the original card, please contact us in advance to avoid any loss.

 

4.If the hair is damaged or defective, we will do partial refund ,of course, our customer service will chat with you for the detailed refund information.