Q: If I don't wear a medium wig cap.how do I make order please?Β
A: you can leave notes such as L wig cap or S wig cap. (normally we ship the order medium wig cap ).
If you are not sure about your head circumference,You can leave a remark when place order " wig with a drawstringβοΌwe will send a medmium wig cap with drawstring which allows for free adjustment of the headband size.Β Β

Q: Can you sew in a adjustable elastic band on my wig directly please?Β
A: every of our wig order have a adjustable elastic band.
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Q: Can you add a elastic drawsting on my wig back directly please?Β
A: Please leave a remark " wig with drawsting" when place order in regular lace wigs. (The glueless wig no need notes ,it comes with drawsting by default)
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Q: If my colored wig lace need bleach knots please?Β
A: No, colored hair lace already bleached before ship out . not suggest.
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Q: Why Did My Payment Fail?
A:Maybe incorrect cvv security code or exceeding cc limits you can try to payment with paypal or ask service to send you the paypal invoice
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Q: Why my klarna payment failed?
A:if payment failed .can try with full payment in paypal or card.
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Q: I already ordered ,but need change my address,what can I do please?
Β A: please contact our service support@zsfhair.comΒ Β , normally you can change address before package ship out .
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Q: How To Track Your Order?Β
A: The tracking number and tracking information normally update to your email after ship out ,and you can also log in your website account to check the tracking details
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Q: Is It 100% Human Hair ?Β
A: Yes,100% human hair.can be dyed and curled, durable and last long
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Q: How Long Did You Receive Your Refund?
Β It took 0-2 business days
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