Q: If I don't wear a medium wig cap.how do I make order please? 

A: You can leave a remark when place order " wig with a drawstring“，which allows for free adjustment of the headband size.  Or you can leave notes such as L wig cap or S wig cap. (normally we ship the order medium wig cap ).

Q: Can you sew in a adjustable elastic band on my wig directly please? 

A: every of our wig order have a adjustable elastic band.

Q: Can you add a elastic drawsting on my wig back directly please? 

A: Please leave a remark " wig with drawsting" when place order in regular lace wigs. (The glueless wig no need notes ,it comes with drawsting by default)

Q: If my colored wig lace need bleach knots please? 

A: No, colored hair lace already bleached before ship out . not suggest.

Q: Why Did My Payment Fail?

A:Maybe incorrect cvv security code or exceeding cc limits you can try to payment with paypal or ask service to send you the paypal invoice

Q: Why my klarna payment failed?

A:if payment failed .can try with full payment in paypal or card.

Q: I already ordered ,but need change my address,what can I do please?

 A: please contact our service support@zsfhair.com   , normally you can change address before package ship out .

Q: How To Track Your Order? 

A: The tracking number and tracking information normally update to your email after ship out ,and you can also log in your website account to check the tracking details

Q: Is It 100% Human Hair ? 

A: Yes,100% human hair.can be dyed and curled, durable and last long

Q: How Long Did You Receive Your Refund?

 It took 0-2 business days