Questions&Answers
Q:If I need a large/small wig cap.how do I make order please?
A:you can leave a remark when place order as larger cap/small cap. (medium cap head circumference is 22.5inch,small cap is 21.5inch,big cap is 23.5inch)
Q:Can you sew in a adjustable elastic band on my wig directly please?
A:every of our wig order have a adjustable elastic band.
Q:Why Did My Payment Fail?
A:Maybe incorrect cvv security code or exceeding cc limits you can try to payment with paypal or ask service to send you the paypal invoice
Q:Why my klarna payment failed?
A:Now our klarna accept payment in USA and UK customer,if payment failed .can try with full payment in paypal or card.
Q:I already ordered ,but need change my address,what can I do please?
A:please contact our service if need to change address before package ship out .we can adjust the address .
Q:How To Track Your Order?
A:The tracking number and tracking information normally update to your email after ship out ,and you can also logo in your website account to check the tracking details
Q:Is It 100% Human Hair ?
A:Yes,100% human hair.can be dyed and curled, durable and last long
Q:How Long Did You Receive Your Refund?
It took 0-2 business days