Questions&Answers

Q:If I need a large/small wig cap.how do I make order please? 

A:you can leave a notes when place order as Large wig cap/ Small wig cap. (normally we ship the Medium wig cap head circumference is 22.5inch.Wig cap size check in the Measurement Guide descripetion )

 

Q:Can you sew in a adjustable elastic band on my wig directly please?

A:every of our wig order have a adjustable elastic band.

 

 Q:Why Did My Payment Fail?

A:Maybe incorrect cvv security code or exceeding cc limits you can try to payment with paypal or ask service to send you the paypal invoice

 

Q:Why my klarna payment failed?

A:if payment failed .can try with full payment in paypal or card.

 

Q:I already ordered ,but need change my address,what can I do please?

A:please contact our service if need to change address before package ship out .we can adjust the address .

 

Q:How To Track Your Order?

A:The tracking number and tracking information normally update to your email after ship out ,and you can also log in your website account to check the tracking details

 

Q:Is It 100% Human Hair ?

A:Yes,100% human hair.can be dyed and curled, durable and last long

 

Q:How Long Did You Receive Your Refund?

 It took 0-2 business days