Q: If I don't wear a medium wig cap.how do I make order please?
A: you can leave notes such as L wig cap or S wig cap. (normally we ship the order medium wig cap ).
If you are not sure about your head circumference,You can leave a remark when place order " wig with a drawstring“，we will send a medmium wig cap with drawstring which allows for free adjustment of the headband size.
Q: Can you sew in a adjustable elastic band on my wig directly please?
A: every of our wig order have a adjustable elastic band.
Q: Can you add a elastic drawsting on my wig back directly please?
A: Please leave a remark " wig with drawsting" when place order in regular lace wigs. (The glueless wig no need notes ,it comes with drawsting by default)
Q: If my colored wig lace need bleach knots please?
A: No, colored hair lace already bleached before ship out . not suggest.
Q: Why Did My Payment Fail?
A:Maybe incorrect cvv security code or exceeding cc limits you can try to payment with paypal or ask service to send you the paypal invoice
Q: Why my klarna payment failed?
A:if payment failed .can try with full payment in paypal or card.
Q: I already ordered ,but need change my address,what can I do please?
A: please contact our service support@zsfhair.com , normally you can change address before package ship out .
Q: How To Track Your Order?
A: The tracking number and tracking information normally update to your email after ship out ,and you can also log in your website account to check the tracking details
Q: Is It 100% Human Hair ?
A: Yes,100% human hair.can be dyed and curled, durable and last long
Q: How Long Did You Receive Your Refund?
It took 0-2 business days
