Q:If I need a large/small wig cap.how do I make order please? 

A: you can leave a notes when place order such as L wig cap or S wig cap. (normally we ship the order M (medium) wig cap )

Q:Can you sew in a adjustable elastic band on my wig directly please?

A:every of our wig order have a adjustable elastic band.

Q:Can you add a elastic drawsting on my wig back directly please? 

A: Please leave a remark " wig with drawsting" when place order in regular lace wigs. (The glueless wig no need notes ,it comes with drawsting by default)

 Q:Why Did My Payment Fail?

A:Maybe incorrect cvv security code or exceeding cc limits you can try to payment with paypal or ask service to send you the paypal invoice

Q:Why my klarna payment failed?

A:if payment failed .can try with full payment in paypal or card.

Q:I already ordered ,but need change my address,what can I do please?

 A:please contact our service support@zsfhair.com   , normally you can change address before package ship out .

Q:How To Track Your Order?

A:The tracking number and tracking information normally update to your email after ship out ,and you can also log in your website account to check the tracking details

Q:Is It 100% Human Hair ?

A:Yes,100% human hair.can be dyed and curled, durable and last long

Q:How Long Did You Receive Your Refund?

 It took 0-2 business days